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High-quality Reliable C-C4H63-2411 Test Notes | C-C4H63-2411 100% Free 100% Correct Answers

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SAP C-C4H63-2411 Exam Syllabus Topics:

Topic
Details

Topic 1

Data Activation: This module of the exam, focuses on the activation of customer data for various business purposes. SAP Customer Data Solutions Consultants should understand how to leverage unified customer profiles for marketing, sales, and service activities.

Topic 2

APIs: This section focuses on the use of APIs in the context of SAP Customer Data Solutions. It assesses the consultant's understanding of how to integrate and leverage APIs for data exchange and system interoperability.

Topic 3

Implementing B2B: In this final section, the main focus is on implementing SAP Customer Data Solutions in business-to-business (B2B) contexts. SAP Customer Data Solutions Consultants should understand the unique challenges and requirements of B2B customer data management.

Topic 4

Data Ingestion: Data ingestion is a core component of customer data platforms, and assesses the consultant's expertise in this area. It covers various methods and tools for importing data from multiple sources into the SAP Customer Data Platform.

Topic 5

Identity Resolution: Identity resolution is a crucial aspect of customer data management, and this section evaluates the consultant's proficiency in this area. It covers techniques and tools used to identify and link customer data across different sources and touchpoints.

Topic 6

SAP Customer Data Platform: SAP Customer Data Solutions Consultants are expected to demonstrate comprehensive knowledge of the SAP Customer Data Platform. This domain covers the platform's core functionalities, including data collection, unification, and activation.

Topic 7

Managing Clean Core: This section of the exam measures the skills of SAP Customer Data Solutions Consultants and covers the management of Clean Core in SAP systems. It comprises understanding the principles of maintaining a clean core, which involves keeping the central system free from custom modifications. The exam may assess the ability to implement clean core strategies effectively while ensuring system integrity and performance.

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SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Sample Questions (Q12-Q17):

NEW QUESTION # 12
Which of the following can be used to create entry conditions for milestones in a CX journey? Note: There are 3 correct answers to this question.

A. Segments
B. Activity indicators
C. Activity attributes
D. Profile attributes
E. Group attributes

Answer: A,B,D

Explanation:
In the SAP Customer Data Platform, entry conditions for milestones in a CX journey are defined by certain criteria that trigger the customer's transition from one milestone to the next. These entry conditions can be associated with one or more CX flows. The correct options that can be used to create these entry conditions are:
Segments: These are used to define a part of the customer base that shares common characteristics.
Profile attributes: These attributes are related to the customer's profile data.
Activity indicators: These are specific markers or signals derived from customer activities.
Group attributes and activity attributes are not mentioned as options for creating entry conditions in the provided resources.
Reference = The information is based on the SAP Customer Data Platform documentation, which details how to add milestones to a CX journey and defines the entry conditions necessary for transitioning between milestones12.

NEW QUESTION # 13
Which file formats are supported by storage application source types in SAP Customer Data Platform? Note: There are 2 correct answers to this question.

A. Comma-separated values (CSV)
B. eXtensible Markup Language (XML)
C. Microsoft Excel (XLSX)
D. JavaScript Object Notation (JSON)

Answer: A,D

Explanation:
The SAP Customer Data Platform supports CSV and JSON file formats for storage application source types. This is indicated by the configuration options available for cloud storage applications like AWS S3, where the platform allows the ingestion of files and specifies CSV and JSON as the supported file formats for reading and writing data. Reference = SAP Help Portal on Cloud Storage Applications, SAP Help Portal on AWS S3

NEW QUESTION # 14
For an incoming event, what value can SAP Customer Data Platform store for an active processing purpose status field?

A. True
B. Allowed
C. Permitted
D. Granted

Answer: B

NEW QUESTION # 15
Which of the following statements describe merge rule functionality?
Note: There are 2 correct answers to this question.

A. Merge rules can be applied to non-identifier fields.
B. If a data conflict occurs, you can decide if a new customer profile is created or the event data is discarded.
C. Merge rules can only be used with the Unified Customer Profile type.
D. In the Unified Customer Profile, you can decide if more than one value is saved for an attribute.

Answer: B,D

NEW QUESTION # 16
You are creating a new legacy variant business unit.
Which matching rules does SAP Customer Data Platform preconfigure for both the Contextual Profile view and the Unified Profile view? Note: There are 3 correct answers to this question.

A. Master Data ID
B. CIAM ID
C. CDC ID
D. C4C ID
E. CRM ID

Answer: A,B,E

Explanation:
The SAP Customer Data Platform preconfigures matching rules to ensure accurate customer data matching. These rules are applied sequentially; if no match is found using the first identifier, the next identifier is tried. The predefined matching rules include:
Match Customers based on masterDataId
Match Customers based on crmId
Match Customers based on ciamId
This setup helps in identifying and matching customer data accurately for both the Contextual Profile view and the Unified Profile view.
Reference = The information is verified and matched with the details provided in the SAP Customer Data Platform documentation and learning resources12.

NEW QUESTION # 17
......

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