1. Privacy Policy

At LMS.CADMAX.IN, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you access and use our services.

1.1 Information We Collect

We collect the following types of information:

  • Personal Information: When you create an account or engage with the platform, we may collect personal details such as your name, email address, and contact information.
  • Usage Data: We may collect information on how you interact with the platform, including IP addresses, browser types, device information, and pages visited.

1.2 How We Use Your Information

We use your personal information to:

  • Provide and manage your account
  • Improve our platform and services
  • Respond to your inquiries
  • Ensure platform security

1.3 Data Security

We implement appropriate technical and organizational measures to secure your personal data. However, no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

1.4 Third-Party Services

We do not share your personal data with third parties except when necessary to provide our services (e.g., payment processors, analytics services) or as required by law.

1.5 Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at support@lms.cadmax.in.

2. Terms of Use

These Terms of Use govern your access to and use of the services provided by LMS.CADMAX.IN. By accessing or using the platform, you agree to comply with these terms.

2.1 User Responsibilities

  • You agree to provide accurate and complete information when creating an account.
  • You agree to use the platform in a manner that complies with all applicable laws and regulations.
  • You are responsible for maintaining the confidentiality of your account information, including your login credentials.

2.2 Restrictions

  • You may not engage in any illegal activities, hacking, or activities that interfere with the normal functioning of the platform.
  • You may not copy, distribute, or modify the content on the platform without permission.

2.3 Termination

We may suspend or terminate your access to the platform at our discretion if you violate these terms or engage in behavior that is harmful to other users or our platform.

2.4 Limitation of Liability

LMS.CADMAX.IN is not liable for any indirect, incidental, or consequential damages resulting from your use of the platform.

3. Cookie Policy

LMS.CADMAX.IN uses cookies to enhance your experience on our platform. By using our platform, you consent to our use of cookies as described in this Cookie Policy.

3.1 What Are Cookies?

Cookies are small text files stored on your device that allow us to remember your preferences, login details, and improve the performance of the platform.

3.2 Types of Cookies We Use

  • Essential Cookies: Required for the basic functionality of the platform.
  • Performance Cookies: Help us analyze user activity to improve the platform’s performance.
  • Functional Cookies: Remember your preferences to enhance your user experience.
  • Targeting Cookies: Used to deliver personalized content and advertisements.

3.3 Managing Cookies

You can control cookie settings in your browser. However, disabling cookies may affect your ability to use certain features of the platform.

4. Acceptable Use Policy

This Acceptable Use Policy outlines the acceptable use of LMS.CADMAX.IN. By using our platform, you agree not to engage in the following:

  • Illegal Activities: You may not use the platform for illegal or unauthorized activities.
  • Harassment or Abuse: You must not engage in harassment, abuse, or discrimination towards other users.
  • Spam or Fraud: You may not send spam or attempt to defraud other users.

5. Changes to This Policy

We may update this policy from time to time to reflect changes in our services or legal requirements. When we make significant changes, we will notify you by updating the “Last Updated” date at the top of this page.

6. Contact Us

If you have any questions about this policy or need assistance, please contact us at:

Email: cadmaxtraining@gmail.com
Phone: +91 9975664520
Address: H.No 429, Rajiwada, Ratnagiri

1. General Refund Policy

We offer a refund under the following conditions:

  • Refund Requests: You may request a refund for any course or subscription if it meets the criteria mentioned below.
  • Eligibility for Refund: Refunds are only available for courses that have not been completed and where the user has not exceeded a specific usage or time limit (usually within 7-14 days of purchase, depending on the course or subscription type).

2. Course Cancellation

You may cancel your course enrollment at any time, subject to the following conditions:

  • Before the Course Starts: If you cancel before the course has started, you will be eligible for a full refund.
  • After the Course Starts: If the course has started and you cancel within the first 7-14 days (depending on the specific course), you may be eligible for a partial refund or credit towards another course.
  • Course Completion: Once a course is 50% or more completed, no refund will be granted, except in cases of technical issues or problems beyond your control.

3. Subscription Cancellation and Refund

If you have subscribed to a recurring plan or membership, you may cancel your subscription at any time:

  • Monthly Subscription: If you cancel your monthly subscription, you will continue to have access to the service until the end of the current billing period. No refunds will be issued for the current month.
  • Annual Subscription: If you cancel your annual subscription within the first 30 days, you will receive a full refund. After 30 days, no refund will be provided, but you will continue to have access to the subscription until the end of the current year.

4. Refund Process

To request a cancellation or refund, follow these steps:

  1. Contact Us: Email us at support@lms.cadmax.in with your request. Please include your account details, the course or subscription in question, and the reason for the cancellation or refund.
  2. Verification: Our support team will verify your request. We may ask for additional information if needed.
  3. Processing: Once verified, we will process your cancellation or refund. Please allow up to 7-10 business days for the refund to be credited to your original payment method.

5. Non-Refundable Situations

The following situations are not eligible for refunds:

  • Completed Courses: Once a course is marked as completed or 50% of the course content has been consumed, no refund will be issued.
  • Failure to Complete: Refunds will not be granted if you fail to complete the course due to personal reasons or neglect.
  • Account Abuse: If we determine that your account is being used in violation of our Terms of Use or is being abused in any way, your refund request may be denied.
  • Non-technical Issues: Refunds will not be provided for issues related to personal preferences, such as dissatisfaction with course content.

6. Technical Issues and Course Access

In case of technical difficulties that prevent you from accessing your course or materials, please contact our support team immediately at support@lms.cadmax.in. If we are unable to resolve the issue, we may offer a partial or full refund depending on the circumstances.

7. Refunds for Payments Made via Third-Party Providers

If you have made a payment through a third-party service (such as Google Pay, PayPal, or a credit card), the refund will be processed back to the same payment method. Refunds can take up to 7-10 business days depending on the third-party provider.

8. Modifications to This Policy

We reserve the right to modify or update this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting on this page. We recommend reviewing this page periodically to stay informed about any updates.

1. Digital Delivery

All courses, materials, and resources offered through LMS.CADMAX.IN are delivered digitally. You can access all content instantly after your purchase or subscription is confirmed. There is no physical shipping involved in the process.

1.1 Course Access

  • Once you have completed your registration and payment, you will receive immediate access to your purchased course.
  • You can access the course content through your LMS.CADMAX.IN account. Simply log in to your account, navigate to the “My Courses” section, and begin your learning experience.

1.2 Additional Resources

  • Any additional materials, such as downloadable PDFs, assignments, or supplementary resources, will be available through your course dashboard or via email upon request.
  • These materials can be accessed, downloaded, and saved on your device without delay after payment.

1.3 Live Webinars and Online Classes

  • If you are enrolled in a live webinar, online class, or virtual workshop, you will receive an email with the link and instructions on how to attend the session. The link will be available in your course dashboard as well.
  • You will be able to join the session in real-time based on the schedule provided.

2. Course Delivery Timeframes

  • Instant Access: Upon successful registration and payment confirmation, most of our courses are available for immediate access.
  • Live Session Timings: For live webinars, online classes, or workshops, the delivery time is based on the scheduled time for the event. We will provide you with details about the date and time in advance.
  • Email Notifications: You will receive email notifications for any updates, reminders, or new content added to the course you are enrolled in.

3. Technical Requirements

To access our courses and digital materials, you will need the following:

  • A device with internet access (desktop, laptop, or mobile device)
  • A web browser (Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge)
  • A stable internet connection for uninterrupted access to video content or live sessions

If you encounter any technical issues accessing your content, please contact our support team at support@lms.cadmax.in for assistance.

4. Access Duration

  • Self-Paced Courses: Once you enroll in a course, you will have lifetime access to the course materials (unless otherwise specified).
  • Subscription-Based Plans: For users with subscription-based access (e.g., monthly, yearly), content will remain available for as long as your subscription is active. If your subscription expires, you will no longer have access to the content.

5. Refunds on Digital Delivery

As all of our courses and materials are delivered digitally, we do not offer refunds on courses that have been accessed or completed. Please refer to our Cancellation and Refund Policy for more details on eligible refund cases.

6. Support and Assistance

If you experience any issues related to content delivery or access, please feel free to reach out to our customer support team. We are here to help you with any concerns you may have about your learning experience.

Contact Information:
Email: support@lms.cadmax.in
Phone: [Insert Phone Number]
Address: [Insert Company Address]

7. Changes to This Policy

We reserve the right to modify or update this Shipping and Delivery Policy at any time. Any changes will be effective immediately upon posting on this page. Please check back periodically for any updates.

Terms & Condition

By using the CADMAX LMS, you agree to comply with all applicable terms and conditions. You acknowledge that all content provided on the platform is for educational purposes only and may not be reproduced or redistributed without permission. Users must respect intellectual property rights and adhere to appropriate conduct. The platform reserves the right to modify, suspend, or terminate access at its discretion. By using CADMAX LMS, you agree to indemnify the platform against any legal claims arising from your usage.

Cancellation and Refund Policy

At Cadmax LMS, we strive to provide a seamless learning experience for all our users. However, we understand that there may be instances where you may need to cancel or request a refund. Below are the terms and conditions for cancellations and refunds.

1. Cancellation Requests

  • You may cancel your course enrollment within 7 days from the date of purchase for a full refund.
  • To cancel your enrollment, please contact our support team at support@cadmax.in.
  • After 7 days, no cancellations will be accepted, and the course fee will be non-refundable.

2. Refund Process

  • Refunds will be processed within 7 business days of the cancellation request approval.
  • The refund will be credited to the original payment method used during the purchase.
  • If the refund is not received within the stated period, please contact our support team for assistance.

3. Eligibility for Refund

  • To qualify for a refund, you must not have accessed more than 50% of the course content.
  • If you have accessed more than 50% of the course, you will not be eligible for a refund, as the course is considered to have been completed.

4. How to Request a Cancellation or Refund

To initiate a cancellation or request a refund, please send an email to our support team at support@cadmax.in with the following details:

  • Your full name
  • Course name
  • Date of purchase
  • Reason for cancellation

5. Non-Refundable Items

Certain special promotions, discounts, or bundled packages may have unique terms and conditions and may not be eligible for refunds. These will be clearly mentioned at the time of purchase.

6. Exceptions and Modifications

In rare circumstances, we may consider exceptions to this policy on a case-by-case basis. If you face any issues or have extenuating circumstances, please contact our support team for assistance.

Contact Information

If you have any questions about our cancellation and refund policy or need help with your request, please reach out to us:

  • Email: cadmaxtraining@gmail.com
  • Phone: +91 9975664520