Cancellation and Refund Policy

At Cadmax LMS, we strive to provide a seamless learning experience for all our users. However, we understand that there may be instances where you may need to cancel or request a refund. Below are the terms and conditions for cancellations and refunds.

1. Cancellation Requests

You may cancel your course enrollment within 7 days from the date of purchase for a full refund.
To cancel your enrollment, please contact our support team at support@cadmax.in.
After 7 days, no cancellations will be accepted, and the course fee will be non-refundable.

2. Refund Process

Refunds will be processed within 7 business days of the cancellation request approval.
The refund will be credited to the original payment method used during the purchase.
If the refund is not received within the stated period, please contact our support team for assistance.

3. Eligibility for Refund

To qualify for a refund, you must not have accessed more than 50% of the course content.
If you have accessed more than 50% of the course, you will not be eligible for a refund, as the course is considered to have been completed.

4. How to Request a Cancellation or Refund

To initiate a cancellation or request a refund, please send an email to our support team at support@cadmax.in with the following details:

Your full name
Course name
Date of purchase
Reason for cancellation

5. Non-Refundable Items

Certain special promotions, discounts, or bundled packages may have unique terms and conditions and may not be eligible for refunds. These will be clearly mentioned at the time of purchase.

6. Exceptions and Modifications

In rare circumstances, we may consider exceptions to this policy on a case-by-case basis. If you face any issues or have extenuating circumstances, please contact our support team for assistance.

Contact Information

If you have any questions about our cancellation and refund policy or need help with your request, please reach out to us:

Email: cadmaxtraining@gmail.com
Phone: +91 9975664520